The order mainly involves products: HM-9200 Pro aluminum alloy electric blind Pergola, supporting LED lighting and drainage system
Cooperating customer country: Australia
Customer type: End customer (Sea Breeze Resort, Gold Coast)
Customer source: Internet (customers actively consult after searching for keywords)
Product and quantity: 8 sets of HM-9200 Pro electric blinds Pergola, covering an area of about 120 square meters
Total project value: US$186,000
Order process:
Due to the lack of effective shading facilities in the swimming pool area, the hotel contacted HengLi through the Internet to seek customized solutions.
The core needs of customers are to adapt to the coastal environment, have intelligent adjustment functions, have a simple and high-end appearance, and have a tight construction period.
During the cooperation, HengLi solved four major problems: salt spray corrosion, Australian regulatory compliance, customization and construction schedule balance, and technical adaptation, and completed delivery within 40 days.
After-sales service provides a 2-year warranty and regular maintenance suggestions, which are highly recognized by customers, saying that the products have improved guest experience and promising to continue cooperation in the future.