General Questions and Answers
1
What is your payment term?
1) TT:30% deposit , and pay the balance before loading
2) L/C at sight
2) L/C at sight
2
What is the standard height?
2.5m, 2.7m, 3.0m
3
What is your standard size?
3x3 3x4 3x5 3x6 3x8
4x4 4x5 4x6 4x8
4x4 4x5 4x6 4x8
4
What is the lead time for production and delivery?
25 days for production
5
Do you provide installation manuals or video tutorials?
Yes, we supply instrcutions and video
6
What is the expected lifespan of the motor and louvers?
We give 2 years warranty for motor and led and 10 years for the whole frame
7
Is the motorized system remote-controlled?
Yes, it is remote controlled
8
Is LED lighting included? If yes, what type
Yes, it is including the LED Light 3000k or 6000K
9
Does the pergola include a drainage system for rainwater? If so, how does it work?
Yes, the beam with build in gutter and the water goes out from posts
10
What is your system look like?
Manual system with handcrank
Motorized system with remote control
Motorized system with remote control
11
Options
a) Manual or motorized zip blinds
b) Sliding aluminum shutters
c) Sliding glass door with frame
b) Sliding aluminum shutters
c) Sliding glass door with frame
12
What is the maximum snow load capacity?
100KG/SQM
Company Address
CN, Zhejiang, Ningbo, Room 1102, No. 535 Tiantong South Road, Shounan Street, Yinzhou District, Ningbo City, Zhejiang Province
Contact Person: Percy
Phone: +86 18106605176
WhatsApp: +86 18106605176
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Contact Us
Ningbo Hengli Blinds Co., Ltd.
Email: sales@pergolacn.com